Shipping policy

Shipping & Delivery Terms

At Pleasure Palace, we are committed to providing fast, discreet, and reliable delivery services to our customers across South Africa and Africa.

 Johannesburg & Surrounding Areas
We offer same-day delivery within approximately 3 hours for orders placed in and around Johannesburg, subject to stock availability, order confirmation, and delivery schedules.

 South Africa Nationwide
Orders delivered to all other regions within South Africa are typically delivered within 3–5 business days.

 Africa-Wide Delivery
We proudly offer delivery to countries across Africa, with estimated delivery times of 5–10 business days, depending on the destination country and customs processing times.

PostNet Delivery
For added privacy and convenience, we offer discreet PostNet-to-PostNet delivery, allowing customers to collect their parcels from their selected PostNet branch.

Remote Areas
Delivery charges quoted apply to major centres and standard delivery zones. Please Palace reserves the right to provide a separate delivery quotation for orders destined for remote, outlying, or non-main-centre locations.

Discreet Packaging
All orders are packaged and shipped in plain, discreet packaging to ensure complete privacy and confidentiality.

Delivery times are estimates only and may be affected by factors beyond our control, including courier delays, public holidays, adverse weather conditions, and customs clearance procedures for international shipments.

For any shipping enquiries or special delivery requests, please contact us:
📞 Call/WhatsApp Please Palace: +27 62 842 9232
 Or email info@pleasurepalacesa.com